Provisioning

Provisioning systems give your enterprise the tools to manage user accounts across multiple, disparate applications and system platforms.

Deploying an enterprise provisioning solution is not a trivial effort. The complexity of the effort grows exponentially with each additional system or class of users that must be supported. Successful implementation requires both technical knowledge of the IT systems to be supported and an understanding of the enterprise’s associated policies and business processes. Hands-on experience with previous provisioning deployments is an additional critical success factor in any provisioning deployment. Our Provisioning practice has the extensive knowledge and experience needed to help our clients roll out world-class provisioning services.

A given enterprise user may need access to any number of different applications, ranging from contemporary web applications to legacy client/server or mainframe applications. Creating and managing the associated user accounts is often a time-intensive and error-prone proposition. Users (and their supervisors) often experience frustration due to delays in the setting up of system access the user needs to be productive in his or her job. Internal and external auditors complain that there is no way to easily ascertain which users have which access to which systems. And the entire enterprise may be impacted by security breaches that result from users being inadvertently left with access they shouldn’t have when they leave the organization or change their role within it.

An enterprise provisioning solution addresses these kinds of problems by providing a centralized solution for managing user accounts across all of an enterprise’s different applications and system platforms. The provisioning solution applies predefined rules to automatically create, modify or disable user accounts, mailboxes, share drive access or other resources based on corresponding events occurring in an HR system or other system of record. It offers an interface and workflow tools that can also permit decentralized, user-driven requesting and granting of system access. It can provide an accurate snapshot of a user’s system access across the enterprise, and can also implement rules and workflows to allow managers and information owners to periodically verify and recertify user access to different resources.

aurionPro SENA has been implementing provisioning systems since the mid 1990s and has successfully delivered systems for clients of all sizes, including global enterprises in a variety of industries. Our Provisioning practice offers a full range of services that include the following:

 

  • Environment assessments, feasibility studies and proof-of-concept implementations for scoping and planning of enterprise provisioning initiatives
  • Design of logical and physical architecture for provisioning infrastructure
  • Implementation and customization of standard packages for provisioning
  • Business process analysis and engineering for enterprise provisioning services
  • Outsourcing of maintenance and production support for provisioning infrastructure
  • Project and program management for enterprise provisioning

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